Assistbox simplifies customer acquisition and remote service for financial institutions, eliminating the need for in-person branch visits. Improve your customer experience and satisfaction by adopting Assistbox today.
With Assistbox, brands close the gap between physical and online stores. Your website visitors can connect to the store visually by clicking a button and see the product live and find answers to their questions. You can integrate your stores with your online channels and increase your purchase rates while offering a unique customer experience.
With Assistbox, experts can examine the claims live and collect the necessary information for the claim adjustment report without going to the risk address. While providing the fastest experience to your customers, you can reduce the cost of claim adjustment and prevent possible fraudulent notices.
With Assistbox, call centers offer their customers a brand-new experience through high-quality video communication. Institutions offer a communication opportunity in line with today's expectations, which increases interaction, trust and satisfaction compared to voice calls. You can modernize your call center operations with Assistbox and establish stronger bonds with your customers.
Assistbox offers a new technology with which you can quickly complete all your technical support processes. Offer quick solutions to your customers with Assistbox for a more interactive and effective process with visual support in technical support processes.
With Assistbox, doctors and patients can get together without needing to meet physically. While solving the health issues as fast as possible, ensure that efficiency is increased and patients are satisfied with the experience.
With Assistbox’s innovative video call solutions, financial institutions can provide instant and personalized service to their customers regardless of location. By utilizing end of the call surveys, institiutions can receive valuable feedback and continiously improve their customer service. With assitbox, institiutions can enhance their brand trust and loyalty while reducing operational costs.
What Makes Assistbox Different from other video calling platforms?
Instant Use Opportunity
You can start using Assistbox right away without the need for any integration and enjoy the video service experience today.
Assistbox infrastructure is fully compliant with GDPR legislation.
Mobile Device Control
Make the process easier for the participants by remotely controlling the functions of their mobile devices (taking location, taking photos, turning on the flash, etc.).
Compatibility with All Devices and Browsers
No matter what device and WebRTC compatible browser your customers use, they can receive service from you.
In case of any problem on the participants side, you can take over their screens and intervene quickly and easily by managing their devices.
Advanced Integration Options
You can easily integrate Assistbox with all applications such as call center, demand management and CRM used by your company. So, you can design continuous, end-to-end processes.
White Label Usage
You can edit the Assistbox platform in accordance with your brand identity (logo, color, etc.) with the possibility of using white label. Thus, your customers only interact with your brand throughout the entire process.
Component Based Usage
Assistbox offers all its competencies as a component. With this approach, you can organize your processes however you want, just like a Lego set.
You can provide continuous and trouble-free service with superior and scalable infrastructure quality in video calls.
Even if the electricity or internet connection is cut off, the session you made up to that point will be recorded.
You can manage your operations in a healthy way with comprehensive tracking, definition, and reporting tools.
Calls on Browser
Your customers do not need to download an app to contact you. They connect instantly via browser.
Our Business Partners
Assistbox empowers its business partners with the solutions it offers. With this opportunity, business partners offer high value-added solutions to their customers and differentiate themselves from the competition.