AI-Powered
Video Engagement Platform

Connect with your customers, partners, and employees - securely and seamlessly, across all channels. Enhance operations with AI-driven analytics, and reporting.

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Trusted by Leading Brands

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Get as Close to Your Customers as a Video Call

With Assistbox’s innovative video call solutions, organizations can deliver instant and personalized service to their customers — anytime, anywhere.
By using post-call surveys, they can collect valuable feedback to continuously improve customer service.
With Assistbox, businesses enhance brand trust and loyalty while reducing operational costs.

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Why Choose Assistbox?

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Dedicated Infrastructure

Built entirely by the Assistbox engineering team. No third-party SDKs or open-source dependencies — full control, performance, and reliability.

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AI-Powered Analytics & Reporting

AI analyzes meeting data to improve agent performance, efficiency, and customer satisfaction through actionable insights.

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Powerful Integration Options

Seamlessly integrates with existing CRM, contact center, and mobile systems through APIs, Webhooks, and SDKs.

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Fully Customizable Interface

Themes, colors, fonts, and texts can be tailored to your brand identity. Full white-label support available.

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Comprehensive Reporting Dashboard

All meeting data — participants, duration, recordings, chat logs, and visuals — are consolidated and measurable in one panel.

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Session Feedback & Ratings

Automatically collect customer feedback after each session and view detailed survey results directly from the dashboard.

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Enterprise-Grade Security Standards

2FA, SSO, data masking, and encryption ensure maximum security, privacy, and regulatory compliance.

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Remote Device Control

Agents can remotely manage a customer’s mobile device — capture photos, turn on flash, or start video recording when needed.

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Live Session Monitoring

Supervisors can monitor active sessions in real time, provide instant support, or end calls when necessary.

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On-Premise and Cloud

Can be deployed securely within your data center or in the cloud — ensuring flexibility and full control.

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Multi-Participant Sessions

Multiple participants can join the same call — enabling advisors, customers, and experts to collaborate seamlessly.

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Scalable Infrastructure

Delivers uninterrupted performance even during high-traffic periods; no issues with audio, video, or recording loss.

Why Choose Assistbox?

Collaborate with Assistbox to deliver secure, scalable, and innovative video communication solutions. Let’s create value and grow together.

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Safe with us

We pride ourselves on our commitment to your security.

That’s why we’re ISO 27001 certified. Our architecture is enterprise-grade scalable and we ensure strong adherence to all key DPA and GDPR requirements.