Our Success Stories
Hear from them about what we bring to institutions.
Bring Healthcare to the Patients
Your patients no longer need to come to your hospital to solve their health issues. Send a link to your patient with AssistBox and start helping immediately. This way, reduce costs, increase efficiency and customer satisfaction.
Make Access Easy
Ensured that daily plans are not interrupted by eliminating the need for patients' transportation.
Improve Productivity
Reduce the time, transportation, and resources needed to go to the hospital.
Make Follow-up Easy
Make it easy to follow up, guide, and follow the treatment plan after discharge.
Increase Satisfaction
Increase patient satisfaction with location independence, easy accessibility, and high service quality.
Leaders of the Healthcare Sector Trust Assistbox
2.500+
Provided Video Consultation per Month
9M +
Patient Appreciation per Month
Complete Easy Consultation in 3 Steps!
Let your patients get an appointment with doctors.
Do the consultation as if you were physically with the patient with Assistbox capabilities, and collect data if needed.
Let your patients and doctors mutually confirm that the consultation was successful.
What Makes Assistbox Different?
- Full Integration with Internal Systems
- Remote Mobile Device Control
- OCR and NFC
- Marking on the Screen
- Appointment Infrastructure
- Video Calls on Browser
- 2+ Participant
- Chat and File Sharing
-
Full Integration with Internal Systems
-
Remote Mobile Device Control
-
OCR and NFC
-
Marking on the Screen
-
Appointment Infrastructure
-
Video Calls on Browser
-
2+ Participant
-
Chat and File Sharing
-
Full Integration with Internal Systems
-
Remote Mobile Device Control
-
OCR and NFC
-
Marking on the Screen
-
Appointment Infrastructure
-
Video Calls on Browser
-
2+ Participant
-
Chat and File Sharing
-
Full Integration with Internal Systems
-
Remote Mobile Device Control
-
OCR and NFC
-
Marking on the Screen
-
Appointment Infrastructure
-
Video Calls on Browser
-
2+ Participant
-
Chat and File Sharing
Partners
Assistbox provides its business partners with the opportunity to offer high value-added solutions to their customers.
Frequently Asked Questions
See All FAQWhich data is stored by Assistbox? Where is the data stored?
If Assistbox is used as a cloud service, all data such as photos, videos, etc. that are created during the call are transferred to the cloud. If the call is not made anonymously, the name, surname and, if available, phone and e-mail address of the customer are stored in the cloud. Assistbox servers are located in Turkcell Gebze Datacenter in Turkey.
Can we install Assistbox on our own servers?
Yes. Assistbox offers on-premise usage option as well as cloud service. If you need, you can install Assistbox on your own servers.
Can we embed the Assistbox mobile application in our mobile application?
Yes. Assistbox mobile app has SDKs for Android and iOS. You can embed Assistbox in your mobile application with a single line of code.
What types of reports can I access through the admin panel?
You can track the number of incoming and answered calls, the duration of calls and the waiting times on the customers' side, based on the categories you have created through the Assistbox admin panel. You can follow the same statistics on the basis of the representatives. In addition, you can view the online time of agents.
What is the pricing model?
Assistbox has two types of licensing. The first model is the fixed user-based model, and you only need to purchase as many licenses as there are representatives to have calls with your customers. The second model is the concurrent call based license model. In this model, you can add as many users as you want to the system. However, you will be able to make as many simultaneous calls as the license you purchased.
Is it possible to customize and/or integrate Assistbox according to our needs?
Yes. We can make changes according to your needs as long as it does not affect the flexible and modular infrastructure of our platform, and you can integrate Assistbox with your internal systems.
