Our Success Stories
Hear from them about what we bring to institutions.
Powerful Integration Options
Seamlessly integrate Assistbox with your CRM, call center, mobile apps, and enterprise systems via REST APIs, Webhooks, Web SDK, and Mobile SDK.
Enterprise-Grade Video Communication Infrastructure
Designed for enterprises that cannot afford downtime, compliance risks, or performance instability.
The Infrastructure Behind Leading Brands
70+
Corporate Customer
4M +
Calls per Day
99.999%
Platform Availability
Built for Complex Enterprise Requirements
Scalable Infrastructure
Built on high-availability architecture with multi-cluster support, Assistbox ensures uninterrupted service even during peak traffic.
Security Infrastructure
Enterprise-grade encryption, role-based access control, 2FA, SSO, and full compliance readiness.
Stability
Automatic reconnection logic, adaptive bitrate streaming, and resilient recording infrastructure prevent call loss or data corruption.
Customization
White-label ready, fully customizable UI, and flexible deployment options tailored to your enterprise needs.
Enterprise Deployment & Data Control
Deploy Assistbox on-premise, in dedicated deployment, or as a fully managed cloud service. Built for high availability (HA) with dedicated cluster options, multi-region scalability, and data residency controls to meet enterprise and regulatory requirements.
Architecture Built for Enterprise Resilience
Designed to eliminate single points of failure and ensure uninterrupted service at scale.
High Availability (HA)
Designed with failover mechanisms and redundancy across services to eliminate single points of failure.
Multi-Region & Cluster Architecture
Deploy across multiple regions with dedicated clusters to ensure regional scalability and low-latency performance.
Intelligent Media Routing
Optimized media handling using advanced SFU-based architecture to maintain call stability, even with multiple participants.
Recording & Session Resilience
Flexible recording models (client-side and server-side) with automatic reconnection logic to prevent session loss and data corruption.
Core Infrastructure & Platform Capabilities
In addition to its strong infrastructure, Assistbox offers more than a video call infrastructure with its competencies.
-
End-to-end encryption
-
TLS 1.2+ secure transport
-
Role-based access control (RBAC)
-
SSO (SAML / OAuth)
-
2FA support
-
Data residency controls
-
Audit logs & session traceability
-
Multi-region deployment
-
High Availability (HA) architecture
-
Dedicated cluster options
-
Horizontal auto-scaling
-
SLA-backed uptime (99.99%+)
-
No single point of failure
-
On-premise deployment
-
Dedicated deployment
-
Fully managed cloud
-
Region-based data storage
-
Infrastructure isolation
-
Custom retention policies
-
REST APIs
-
Webhooks
-
Web SDK
-
iOS / Android SDK
-
CRM integration capability
-
Call center integration
-
Identity provider integration
- Screen recording
-
Appointment infrastructure
-
Queue & routing engine
-
Reporting & analytics
-
Session recording (client-side & server-side)
-
Multi-party sessions
-
Remote mobile device control
Frequently Asked Questions
Do you provide SLA-backed uptime guarantees?
Assistbox operates on a high-availability (HA) architecture with multi-region redundancy and SLA-backed uptime guarantees.
What encryption standards do you use?
All communications are secured with TLS 1.2+ encryption. End-to-end encryption is supported depending on deployment architecture.
Can we control where our data is stored?
Yes. Assistbox supports data residency configuration and region-based storage options.
Can Assistbox be deployed on-premise?
Yes. Assistbox supports on-premise, private cloud, and fully managed cloud deployments.
Do you offer dedicated cluster options?
Yes. Dedicated cluster deployment ensures isolated infrastructure and performance guarantees for enterprise customers.
How do you ensure high availability (HA)?
Through multi-region failover architecture, clustered services, and intelligent media routing.
Can we integrate Assistbox into our existing systems?
Yes. Assistbox provides REST APIs, Webhooks, Web SDK, and Mobile SDKs for seamless integration.
Does Assistbox support SSO?
Yes. SAML and OAuth-based SSO are supported.
Can we access detailed reports and analytics?
Yes. Admin panel includes operational reporting, session logs, and performance analytics.
Do you support server-side recording?
Yes. Both client-side and server-side recording options are available.
Can Assistbox handle high concurrency?
Yes. Assistbox is built with horizontal auto-scaling and cluster-based architecture to support high-volume enterprise environments. Tested with 15.000 concurrent sessions under enterprise load conditions.
